1. 99.5% Time-Series Delivery Guarantee
Dubstrata guarantees a Monthly Uptime Percentage of 99.5% for enterprise FastMCP, REST API endpoints, and Kafka streaming topics:
Monthly Uptime Target99.50%Enterprise Swarm Feed
Graph Query Latency< 150msO(1) Indexed Property Graph
System Availability99.99%Global Node Clusters
2. Automated x402 SLA Credit Settlement
If Dubstrata fails to meet the guaranteed monthly uptime threshold, SLA credit refunds are automatically processed to the subscriber's wallet via the x402 payment protocol:
| Monthly Uptime Level | Automated Credit Refund |
|---|---|
| 99.0% - < 99.5% | 10% Credit of Monthly Query Volume |
| 95.0% - < 99.0% | 25% Credit of Monthly Query Volume |
| < 95.0% | 100% Credit of Monthly Query Volume |
3. SLA Exclusions
Downtime caused by third-party upstream orderbook venue outages (e.g. Polymarket CLOB maintenance), scheduled protocol upgrades announced 24h in advance, or client agent infinite loop execution errors are excluded from SLA calculations.